Question 1

what is the treatment? View answer

Answer posted 3 days ago | Genuine Gems > Genuine Pearls > Akoya Pearls > Natural White Akoya Pearls in Undrilled AAA Grade

Question 2

I am interested in item#tanzanite-round-3-14-201816194. View answer

Answer posted 12 days ago | Genuine Gems > Heirloom Semi Precious Gems > Tanzanite > Tanzanite - Round Cut - 3.14 Carat Weight - 9mm

Question 3

Chatham Alexandrite in elongated hexagon cut. View answer

Answer posted 29 days ago | Lab Gems > Chatham > Alexandrite > Alexandrite Marquise Cut in Grade GEM | Chatham Lab Alexandrite Stone

Question 4

Hello, what is the max temp this synthetic opal could be fired at for fire in place jewellery. View answer

Answer posted 1 month ago | Lab Gems > Imitation > Opal > Gilson Created Black Opal Round Cut in Grade GEM

Question 5

How do I know the size of the gem? View answer

Answer posted 1 month ago | Genuine Gems > Faceted Calibrated Gems > Amethyst - Calibrated > Oval Cut Genuine Amethyst in Grade A

Question 6

Can i order a different size than what you have? View answer

Answer posted 1 month ago | Genuine Gems > Cabochon Calibrated Gems > Jade Cabochon > Pear Cabochon Genuine Jade Gem in Pear Cut in Grade AAA

Question 7

What is the overall size and weight of the item (unset) and what size stone cam be set in it? View answer

Answer posted 2 months ago | Mountings > Pendant Mountings > Religious Pendant Mountings > Star of David Necklace or Pendant Mounting in 14 Karat Yellow Gold for Round Stone, 0.94 grams

Question 8

Blue topaz carat weight View answer

Answer posted 3 months ago | Rings > Topaz Rings > Buy London Blue Topaz and Diamond Accented Ring

Question 9

real eath mined or laboratory manufactured View answer

Answer posted 5 months ago | Diamonds > Genuine Diamond Melee All Other Shapes > Genuine Trillion Genuine Diamonds GH Color Grade SI Clarity

Question 10

Do you offer GIA certificates for this gemstone? View answer

Answer posted 5 months ago | Genuine Gems > Heirloom Semi Precious Gems > Tourmaline - Blue Green > 4.47 Carat Pretty Blue Minty Green Tourmaline Stone, Oval Shape, 11.9 x 10 mm

Question 11

Hi - I’m interested in this stone, and wondering if you have matching small stones for earrings? View answer

Answer posted 6 months ago | Genuine Gems > Heirloom Precious Gems > Alexandrite > 0.29 Carat Color Change Alexandrite Gemstone, Round Shape, 4.1 mm size, Nice Gem

Question 12

Are you able to offer some custom sizes in lab diamond melee not listed? View answer

Answer posted 6 months ago | Diamonds > Lab Grown Diamond Melee All Shapes > Lab Tapered Baguette Diamonds | GH Color VS Clarity | Diamond Lab Melee

Question 13

Do you have this garnet in 12x6 mm? View answer

Answer posted 6 months ago | Marquise Cut Genuine Rhodolite Garnet in Grade AAA

Question 14

Will the letter A be on the pendant or is this just a example of engraving?

Asked 6 ´months ago | 14K Yellow .005 CT Natural Diamond Rhombus Pendant

Question 15

How big is black onyx flat cushion gemstone in 14x12 size in carats?

Question updated 6 months ago | Genuine Gems > Cabochon Calibrated Gems > Black Onyx Cabochon > Buff Top Cushion Black Onyx in Grade AAA

Question 16

hi, is this topaz unheated and untreated; does it come with certification as to its authentication; thank you View answer

Answer posted 6 months ago | Genuine Gems > Heirloom Semi Precious Gems > Topaz - Imperial and Precious > 1.28 Carat Imperial Topaz Gemstone, Princess Cut, 6 x 5.9 mm

Question 17

Gem setting View answer

Question updated 6 months ago | Mountings > Pendant Mountings > Solitaire Pendant Mountings > Emerald Solitaire Pendant with Rope Bail Mounting in 14 Karat Yellow Gold for Emerald Stone, 0.59 grams

Question 18

This listing says 2.66 carats each. Does this mean 2.66 carats per stone for 5.32 carats total weight for the pair, View answer

Answer posted 7 months ago | Genuine Gems > Heirloom Semi Precious Gems > Tourmaline - Blue Green > Pair of Round Cut Blue Green Tourmaline Gems - 2.66 carats total - 7mm size

Question 19

Does this Chatham ruby gem come with a certificate from Chatham? Thank you. View answer

Answer posted 7 months ago | Lab Gems > Chatham > Ruby > Ruby Round Cut in Grade GEM | Chatham Ruby Lab Stone

Question 20

What is the default ring size for this bezel set mounting comes in?

Question updated 7 months ago | Mountings > Ring Mountings > Bezel Ring Mountings > Bezel Set Solitaire Ring Mounting in 10 Karat Rose Gold for Oval Stone, 4.08 grams

Question 21

what is your everyday coupon code?

Question updated 7 months ago | Genuine Gems > Faceted Calibrated Gems > Emerald - Calibrated > Emerald Cut Genuine Emerald Cut in Grade AAA

Question 22

Matched pair? View answer

Answer posted 7 months ago | Genuine Gems > Cabochon Calibrated Gems > Star Sapphire > Black Star Sapphire Oval Cut Gems in Grade AAA

Question 23

Can this mount be expanded to accept a 2.5-3 carat stone or about 9.5-10.5mm? View answer

Answer posted 7 months ago | Earrings > Topaz Earrings > Genuine Topaz Earrings in Sterling Silver London Genuine Topaz and 0.75 Carat Diamond Earrings

Question 24

Is the carat weight per stone or total including both?

Asked 8 ´months ago | Genuine Gems > Heirloom Precious Gems > Pink Sapphire > Genuine Gemstone Pair - Sapphire - Pear Cut - Medium Pink - 0.97 carats - 6.5 x 4.2mm

Question 25

I am interested in this one as well View answer

Answer posted 8 months ago | Genuine Gems > Heirloom Precious Gems > Blue Sapphire > GIA Certified Royal Blue Sapphire - 5.01 Carats - Emerald Cut - 11.21x8.11x4.95mm

Question 26

Where is this blue sapphire gemstone from ? View answer

Answer posted 8 months ago | Genuine Gems > Heirloom Precious Gems > Blue Sapphire > GIA Certified Blue Sapphire - Emerald Cut - Vivid Blue - 5.29 carats - 10.7 x 8.2mm

Question 27

I am interested in this one as well

Asked 8 ´months ago | Genuine Gems > Heirloom Precious Gems > Blue Sapphire > GIA Certified Blue Sapphire - Emerald Cut - Medium Cornflower Blue - 4.06 carats - 9.42 x 7.83 x 5.38mm

Question 28

the video on this page is not loading, could it be reuploaded? View answer

Answer posted 9 months ago | Genuine Gems > Heirloom Precious Gems > Alexandrite > Brazil Origin Alexandrite Gem - Perfect Round Shape - 100% Change - 0.98 carats - 6.13mm Size with GIA Cert

Question 29

How many carats? View answer

Answer posted 9 months ago | Pendants > Sapphire Pendants > 14K White Natural White Sapphire Pendant

Question 30

In carots, how large is the stone? View answer

Answer posted 9 months ago | Rings > Peridot Rings > Peridot in 14 Karat Yellow Gold 5.5 mm Round Peridot Gemstone Ring

Question 31

What is the ring size upon delivery. I would need rather big size (US 11.5?), how far can one reasonably resize it? View answer

Answer posted 9 months ago | Mountings > Ring Mountings > Solitaire Ring Mountings > Solitaire Ring Mounting in 14 Karat Yellow Gold for Emerald Stone

Question 32

Do gemstone purchases come with a certificate? I am thinking about purchasing.

Question updated 9 months ago | Genuine Gems > Cabochon Calibrated Gems > Star Sapphire > Black Star Sapphire Round Cut Gems in Grade AAA

Question 33

Additional pictures

Asked 9 ´months ago | Genuine Gems > Heirloom Semi Precious Gems > Tourmaline - Green > Fine Mint Green Tourmaline - Emerald Cut - Rich Neon Mint Green Color - 4.21 carats - 12.18 x 7.84mm

Question 34

Clarity View answer

Answer posted 10 months ago | Genuine Gems > Heirloom Precious Gems > Padparadscha Sapphire > 2.12 Carat Padparadscha Sapphire Gemstone, GRS Cert, Oval Shape, 9.1 x 7.1 x 3.93 mm

Question 35

Who is gsa certification?

Asked 10 ´months ago | Genuine Gems > Heirloom Precious Gems > Padparadscha Sapphire > 2.12 Carat Padparadscha Sapphire Gemstone, GRS Cert, Oval Shape, 9.1 x 7.1 x 3.93 mm

Question 36

Custom Chatham Emerald

Asked 10 ´months ago | Lab Gems > Chatham > Emerald > Emerald Antique Square Cut in Grade GEM | Chatham Emerald Lab Stone

Question 37

What are your imitation Alexandrite made of? View answer

Answer posted 10 months ago | Lab Gems > Imitation > Alexandrite > Alexandrite Oval Cut Imitation Stone Grade AAA

Question 38

is this Ruby gemstone heat treated?

Question updated 11 months ago | Genuine Gems > Heirloom Precious Gems > Ruby > 1.00 Carat Rich Ruby Gemstone, Pear Shape, 7.6 x 5 mm

Question 39

are the faceted black onyx gemstones flat bottomed?

Question updated 11 months ago | Genuine Gems > Faceted Calibrated Gems > Black Onyx - Calibrated > Faceted Round Genuine Black Onyx in Grade AAA

Question 40

What type of lab grown emerald gemstones do you offer?

Question updated 11 months ago | Pendants > Lab Emerald Pendants > Platinum 6 mm Lab-Grown Emerald Pendant

Question 41

360° Video (sapphire-cushion-1-07-201817206)

Asked 11 ´months ago | Genuine Gems > Heirloom Precious Gems > Orange - Peach Sapphire > Peach Sapphire Pendant Stone - 1.07 carats - Cushion Cut - Unheated - 5.51 x 5.49 x 3.84mm - GIA Report

Question 42

Price Quote on a 9x9 mm cushion Chatham Paraiba chrysoberyl gemstone? View answer

Answer posted 11 months ago | Lab Gems > Chatham > Paraiba Chrysoberyl > Minty Green Paraiba Color Chrysoberyl Cushion Cut in Grade GEM | Chatham Lab Stone

Question 43

Can you please send more pictures or a video of the largest options you have for this one and the shield cut/ oval

Asked 12 ´months ago | Lab Gems > Value Grade > Created Green Sapphire > Green Sapphire Kite Cut in Created Grade GEM | Lab Stone

Question 44

what synthetic method are used to create your pink sapphire? Verneuil, Flux or Hydrothermal? View answer

Answer posted 1 year ago | Lab Gems > Value Grade > Created Pink Sapphire > Pink Sapphire Antqiue Square Cut in Created Grade GEM | Lab Stone

Question 45

Do these diamonds have any fluorescence? View answer

Answer posted 1 year ago | Diamonds > Genuine Enhanced Colored Melee Diamonds > Round Dark Green Enhanced Color Diamond Melee

Question 46

Do these diamonds have any fluorescence?

Asked 1 ´year ago | Diamonds > Genuine Enhanced Colored Melee Diamonds > Round Dark Green Enhanced Color Diamond Melee

Question 47

is the certification adhering to international standards?

Asked 1 ´year ago | Genuine Gems > Heirloom Precious Gems > Pink Sapphire > Pink Sapphire - Round Cut - 0.22 carat - 3.8mm

Question 48

asscher-blue-green-tourmaline-gem-ja00-4959 View answer

Answer posted 1 year ago | Genuine Gems > Heirloom Semi Precious Gems > Tourmaline - Blue Green > Asscher Cut Blue Green Tourmaline - 1.1 carats - 6mm - Blue-Green Color

Question 49

tourmaline-radiant-1-58-20189554 View answer

Answer posted 1 year ago | Genuine Gems > Heirloom Semi Precious Gems > Tourmaline - Green > Green Tourmaline - Radiant Cut - Mint Green - 1.58 carats - 6.7 mm

Question 50

Hello, I would like to inquire about getting a 360° video of this gemstone please. View answer

Answer posted 1 year ago | Diamonds > Genuine Natural Colored Larger Diamonds > Fancy Slight Orangish Brownish Yellow Round Diamond 0.54 carats

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